Testimonials

Over 2000 Happy Customers

350 +

Customer Rating

Renee M.

I had an awesome experience with this plumbing service. They showed up on time, were super professional, and fixed my leaky tap quickly. I'd definitely recommend them for any home plumbing needs.

Destiny C.

Our office needed urgent plumbing repairs, and this company came through. They arrived fast, worked efficiently, and didn’t disrupt our workday. Excellent service. Thanks FDP team!

Alan D.

We had a major plumbing issue at our factory, and these guys were fantastic. Their team is skilled and got everything running smoothly again in no time. Top-notch industrial plumbing service.

Lauren Stach

Great friendly guys, Tony and Oscar. Punctual, hard working easy to talk to and fast! Reasonable price very happy with overall service.
Thanks again guys.

Greg W.

Prompt, professional and friendly service from Daniel, George and Claude. Highly recommend this business. Great communication of costs and scope of works. Highly recommended.

Yolanda Merrey

Work was professional. Tony and Oscar were a great team and managed several phases of the work order with agents and owners of the building

Gavin Sinclair

Thank you Daniel for taking your time to help us out this morning with our plumbing leak, you were patient , precise and resolved our problem, highly recommend your service and will definitely will call you for any future plumbing issues.

Zach Di Biase

The boys were really professional I had a blocked drain and they had it sorted with a reasonable quote within a few hours highly recommend!

Thomas Hicks

Had Kristian come around to fix my toilet for me walked me through everything perfectly and showed exactly what was wrong couldn’t ask for a better plumber.

Maria Taylor

Kristian was very knowledgeable and helpful. He cleaned up after he completed the job.

Kevin Poisson

Tony was great, did the job super fast and for a great price especially compared to other companies nearby.

Very friendly and explained everything!

Peter Tse

Good work. Good people. Arrived on 15 mins notice for water leakage. Always open for discussion on options on what to do and then came back to make a bunch of fixes and improvements around the hosue as well. Would use again.

Greg W

Prompt, professional and friendly service from Daniel, George and Claude. Highly recommend this business. Great communication of costs and scope of works. Highly recommended.

Paul Conci

The lady in the office was a pleasure to speak to quickly handled my emergency. And when the boys arrived, nothing but professionalism I would highly recommend fast direct plumbing to all my family and friends!

Sam Jacobs

Tony came over and advised and did the work very efficiently and was neat and tidy.Most impressed and happy with the service. Thanks Sam Jacobs.

Kiran Puthran

Tony was awesome, initial plan was to fix just the burst tap, however got a good quote and ended up replacing all three taps at my appartment.

Riley Camilleri

Very great to deal with and very reliable, I recommend if anybody has any plumbing related issues to contact these guys, they were wonderful

Rob

I had an excellent experience with Fast Direct plumbing! From the moment I called, their customer service was outstanding. They scheduled an appointment quickly and arrived on time. Daniel was professional, knowledgeable and courteous. He diagnosed the problem swiftly and explained the issue clearly. The repair was completed efficiently, and the pricing was very fair. I highly recommend Fast Direct Plumbing for any plumbing needs – they truly live up to their name with fast, direct, reliable service and $0 call out fee as advertised.

Sabel Vergara

I highly recommend Daniel! He explained the gas leak clearly, quickly found the problem, and gave me different options to fix it. Great service and very professional!

Lauren Stach

Great friendly guys, Tony and Oscar. Punctual, hard working easy to talk to and fast! Reasonable price very happy with overall service.
Thanks again guys.

Mekensi Mace

I called these guys in a midnight panic after a drain and dishwasher connection went rogue. Their call-out fee was substantially cheaper than the other three 24h companies I had called, and they were extremely polite over the phone. The potential processes and costs associated were explained to me prior to confirming the booking which added a well-needed layer of confidence that the problem was easily fixable. I’ll definitely reach out to Fast Direct Plumbing in future!

Matt Cheng

Very professional and efficient service from both Daniel and Eric, no hassles and also very knowledge. Would definitely recommend their services.

Margaret Van

Kristian was a lovely young gentlemen who was extremely competent and done an amazing job very very happy.

Mary Damas

Spoke to Daniel on the phone last night after my hot water system exploded. I was absolutely frantic and he was very understanding and organised the job straight away. George came out within half an hour, was very prompt and professional. Very helpful with sorting out the issue. I was so happy with these guys. I will never use another plumber again. These guys are the best! Thankyou Daniel and George. Highly recommend. I’d give 10 stars if I could!

Sid Singh

Replaced the hot water system for me at my restaraunt. Did a fantastic job. Went above and beyond to get it done on the day for me and have been great in coming back to look at and repair other issues we have had with the plumbing. Highly recommend these guys!

Sameera Gamlath Mohottige

Fast and direct were fast punctual. Tony did a great job. Thank you so much.

Di Ferrara

I was so impressed with Daniel and George. They work so hard to get the right results for me . I was over the moon with their professionalism, attention to detail and respect they have for their customer. Young men with old fashioned values. I would recommend them in a heartbeat . They are now my go to plumbers.

Alan D.

We had a major plumbing issue at our factory, and these guys were fantastic. Their team is skilled and got everything running smoothly again in no time. Top-notch industrial plumbing service.

Destiny C.

Our office needed urgent plumbing repairs, and this company came through. They arrived fast, worked efficiently, and didn’t disrupt our workday. Excellent service. Thanks FDP team!

Based on 335 reviews

Good and friendly service. Thank you.

Response from the owner:Thank you, Anton! We appreciate your kind words and are glad to hear you had a good experience with our friendly service. - The Fast Direct Team

Brooke Riddell

Couldn’t be happier with the service. Reliable, friendly, great communication and very happy with the work that was completed 🙌

Response from the owner:Thank you, Brooke! We're so glad to hear you were pleased with our service and communication. Your satisfaction means a lot to us! -The Fast Direct Team

Roseanne Matson

Daniel from Fast Direct Plumbing was outstanding. He answered my call outside of business hours when I was completely frazzled about a leaking shower over the bath and he calmly talked me through everything. Daniel was onsite the very next day.

Daniel not only knows the ins and outs of plumbing, but also has a vast knowledge of real estate, insurance, and body corporates, which was incredibly helpful. He was extremely thorough in his investigation and report, leaving no stone unturned. He also came equipped with the latest equipment and technology, which allowed him to produce a detailed, accurate, and professional report.

Throughout the process, Daniel was patient and explained everything clearly as he was doing it, in a way I could easily understand. I look forward to working with Fast Direct Plumbing to enhance my bathroom and I would confidently recommend Daniel and the team to anyone going forward.

Response from the owner:Hey Rosie,
Thank you for sharing your experience! We really appreciate it.

Situations like that can be stressful, especially when they happen outside normal hours. We are glad Daniel was able to step in quickly, talk things through clearly and get onsite the next day. Being thorough, calm and transparent is exactly how we believe these situations should be handled.

We’re also pleased to hear the investigation and reporting process was helpful. Taking the time to look at the full picture and explain things in plain language is something we value highly, especially when real estate, insurance or body corporate matters are involved.

Thanks again for the recommendation. We look forward to working with you on the next stage of your shower rebuild, and transforming the space into something you’ll genuinely love using every day.

-The Fast Direct Team

Simone Crivelli

Daniel was recommended by a friend and did an excellent job. He was very professional, explained the issue clearly, and even taught me a few things. He went beyond my expectations and I highly recommend him!

Response from the owner:Hi Simone,
We really appreciate you sharing this.

Referrals mean a lot to us, so it’s great to hear the recommendation lived up to expectations. Clear explanations, professionalism and leaving our valued customers better informed is exactly how we aim to operate on every job.

Thanks for the trust and the recommendation, we’re glad we could help.

-The Fast Direct Team

Bridget Krnac

I had a great experience dealing with Georgia from Fast Direct Plumbing. She was incredibly friendly, organised, and efficient from start to finish. Communication was clear and prompt, and she made the whole process smooth and stress-free. It’s refreshing to deal with an admin who genuinely cares and follows everything through. Highly recommend Fast Direct Plumbing, especially thanks to Georgia’s excellent customer service! :)

Response from the owner:Hi Bridget,
Thank you for the lovely feedback!

We’re so glad to hear Georgia made the process smooth and stress free for you. Friendly, clear communication and following things through properly are non negotiables for our team, and it’s great to see that recognised.

Thanks again for the recommendation and for choosing Fast Direct Plumbing.

-The Fast Direct Team

Sandra Qian

Fast Direct Plumbing installed a new shower in my home, carried out some minor upgrades to a sink and also conducted an inspection of another second shower. I was extremely impressed with their service and professionalism. Not only was the work completed to a very high standard, but the entire team was consistently thorough in their diagnosis and clear in explaining each step of the process. Every team member was professional, courteous, and considerate throughout. I would highly recommend this company.

Response from the owner:Hi Sandra,
Thanks so much for the great review.

We’re really glad you were happy with the work and the way our team explained everything along the way. Providing clear communication, thorough inspections, and high-quality workmanship is what we do on every job, so it’s great to hear that came through.

Thanks again for the recommendation and for trusting us with your home.

-The Fast Direct Team

Nath S

The team at fast direct were super helpful and friendly. Thank you Georgia and John for making the process so easy and stress free. John was able to identify and resolved the issue quickly. Highly recommend!!

Response from the owner:Thank you, Nath! We're glad to hear that our team made your experience easy and stress free. Your recommendation means a lot to us! -The Fast Direct Team

ANN MARIA JOHN

Amazing work. Quickly fixed with all perfection.Good job😊

Response from the owner:Thank you, Ann! We appreciate your kind words and are glad to hear you were happy with the quick and perfect work. Your support means a lot to us! -The Fast Direct Team

David Squires

We called Fast Direct Plumbing for 2 blocked showers/toilets and basins for a second level apartment in Cheltenham Vic so we knew it would be tricky to fix. Daniel came out to see the apartment 4 hours after the initial call which was fast service. Communication was great at all times. Daniel brought the latest Tech equipment, cameras etc specifically for apartments and he was able to quote exactly up front the cost, which never wavered even though it became a 4 hour job. Daniel was very friendly, genuine, plus he showed us all the issues then fixed them all very professionally. No hesitation in recommending them for others, noting it was the first time we had ever used this Company. David

Response from the owner:Hi David,
Thank you for the great review and for trusting Fast Direct Plumbing, especially for a complex apartment drainage issue.

Multi level apartments can definitely be challenging! So clear communication, the right equipment and accurate upfront pricing are critical. We’re glad our response time, transparency and ability to diagnose and fix everything properly made the process smooth for you, even when the job took longer than expected.

Our team takes a lot of pride in showing customers exactly what’s going on and standing by our quoted price. Hearing that this was your first experience with us and that you’d confidently recommend our service means a great deal to everyone here.

Thanks again for choosing Fast Direct Plumbing. If you ever need us in the future, we’re always happy to help. -The Fast Direct Team

Lyn Robb

Burst pipe on a Sunday! Daniel arrived within the hour, he was meticulous in his investigation and efficient and effective in the management of the issue. He provided comprehensive explanation and planning throughout the several hours he attended. Will definitely be using Fast Direct Plumbing again.

Response from the owner:Hi Lyn,
Thank you for the fantastic feedback. Emergencies never happen at a convenient time, so we’re glad we could respond quickly and manage everything thoroughly from start to finish. Taking the time to properly investigate and explain the issue is something we strongly believe in, so it’s great to hear that stood out for you. We really appreciate your trust and look forward to helping again whenever needed.

Daniel & The Fast Direct Plumbing Team

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